Social intelligence is a term that is gaining more and more space between scholars and experts in human behavior. It is a concept that redefines what is "relate" and "how to relate" to other people the best possible way. This intelligence is concerned with understanding how to relate the individual as well as the types of connections formed this relationship.
Within the social intelligence, there are six skills that must be worked: verbal and nonverbal communication, assertiveness (speaking clearly and objectively), self-presentation, feedback, and empathy (putting yourself in the other place).
Learn to develop a fluid communication requires that the individual does not hear well what the other is saying, but also opine on the subject matter of interest and attention.
Being assertive is to express yourself clearly and directly in a conversation, always striving for clarity and discretion, without hurting the other's opinion.
In self-presentation, it is important that the person is seen according to the occasion, and within the image that it aims to pass, after all, "a picture is worth a thousand words."
Feedback is an important resource because it allows us to see how we are perceived by others. It is an important administrative action that facilitates the consolidation of actions and their results.
Empathy: This is the ability to put yourself in the other, feeling their nonverbal emotional signals.
Perfecting the art of speaking and listening, knowing how best to behave and dress in different situations, can say no when necessary, giving feedback (the popular return) without causing hurt and be attentive to the needs of others are what theorists of social intelligence called "developing emotional heard."
By Daniela Silva